Our current business hours are
9am-5pm Monday to Saturday & Closed all Statutory Holidays.
Please note this is subject to change and we will update our hours accordingly.

Important Notice regarding ICBC related transactions during the COVID-19 Pandemic

As long as you have access to email, the following ICBC Autoplan transactions can be completed over the telephone:

  • renewals
  • policy changes
  • cancellations
  • storage policies
  • temporary operating permits


At this time, we are unable to provide our Free Delivery Service. We will resume this service when business returns to normal hours and staffing levels. We will update our website and social media pages when business hours and delivery service options return to normal.

For all other insurance products

As we are able to continue providing your insurance needs by phone and email, we encourage you to stay home with your families and email us for any Personal Insurance needs. Please email us and we are happy to assist you from our home offices.

At this time, we encourage you to follow the guidelines set out by our local governments and the BC Centre for Disease Control. Please be safe and stay healthy!

Why Choose Core Island Insurance Services?

We know that protecting your family, your home, vehicles and other toys are as important to you as it is to us! Our dedicated team of insurance brokers are here to assist you with insurance options to ensure you have the best coverage for your circumstances.

We also understand that your time is precious. That's why we have the following convenient service options available for all your insurance needs:

Insurance Services

Personal Consultation

Visit in person at our Core (Island) Insurance Services location at 103-6551 Aulds Road, Nanaimo (in the HSBC Building) to discuss your Auto & Personal insurance needs.

Phone & Delivery Service

Simply call or email us when it is time to renew your ICBC policy and we will then arrange to deliver your insurance documents to you.

Dealership Assistance

Buying a new car? We have Mobile Road Service Agents who can meet you at the dealership in Nanaimo and Parksville to assist you with your new plates or a transfer of your insurance. Call us ahead of time or request a Core agent from your Salesperson or Financial Services Manager at the dealership.

Web Request

Fill out our Contact Request Form and an Agent will contact you within one business day in order to process your request.